Invoice counter value is repeated inside this ZIP
Reported ascounter.icv_repeated_in_archivethe same invoice counter value appears more than once in the archive
What is wrong
Two or more members of the uploaded archive carry the same invoice counter value (KSA-16) under the same seller VAT registration number, and this note is on each of them. ZATCA's E-Invoicing Detailed Guideline (Annex 2 of the E-Invoicing Resolution) describes the counter as a tamper-resistant sequence that cannot be reset and increments for each invoice or note issued; the XML Implementation Standard itself requires only that the counter is present and written in digits. In Mutabiq's reading, the counter belongs to the e-invoicing solution that issues the documents, so two solutions of one seller can carry the same numbers, while one solution cannot repeat one. If these files come from different devices, this is expected. This is reported as a risk rather than as a rejection: ZATCA's published rules read one document at a time and check only that a counter is present, so no assertion sees the repeat. While a value is repeated, Mutabiq does not judge the previous invoice hash link into it or out of it, because there is no single document before or after it.
What to check in your ERP
If the files come from one device, the counter is not being advanced or is being reset: look for a counter kept per user session or per process rather than once for the device, a value reset by a restart, a reissue or a year end, a document exported twice into two files, and a copy of one file placed in the archive twice. If they come from different devices, nothing is wrong, and the clearest way to read the report is to upload each device's documents in an archive of its own.